The Update Newsletter 

The Update is NESPA's monthly e-newsletter which highlight's association activities, breaking industry news and insights on business topics.  Below are links to the most recent editions.  If you are looking for an article and aren't able to find it, please contact NESPA at


NESPA:  New Depths

NESPA:  New Depths

Author: Alcide Guzman/Tuesday, June 1, 2021/Categories: News, Update Newsletters

Episode 6: Keeping Customers from Going Off the Edge

In Episode 6, we talk with Thomas Flint, owner of Thomas Flint Landscape Design & Development, about how his company is continuing to deliver high-quality pools, top-notch customer service while keeping customers happy in this high-demand market.

He outlines how his company takes a holistic approach to designing a complete backyard and shares how communication with the customer is key to building long-term relationships.

Watch or Listen Now!

Catch up on past episodes here.

Created for the pool & spa industry by the pool & spa industry, each edition of the New Depths Podcast will feature conversations with industry pros from our region and beyond. Are you interested in being a guest on New Depths? Whether you are a veteran or a newbie, or somewhere in-between, let's talk about why you are passionate about pools! Contact Kelly at



Number of views (759)/Comments (0)

Please login or register to post comments.

Theme picker

Stay Connected

Stay up-to-speed on upcoming events, breaking industry news and more by connecting with the Northeast Spa & Pool Association!

Connect Today!

Past Newsletter Updates