The Update Newsletter 

The Update is NESPA's monthly e-newsletter which highlight's association activities, breaking industry news and insights on business topics.  Below are links to the most recent editions.  If you are looking for an article and aren't able to find it, please contact NESPA at


Spotlight on the Service Competition – Outstanding Achievement Awards

Spotlight on the Service Competition – Outstanding Achievement Awards

Author: Alcide Guzman/Saturday, June 1, 2019/Categories: Update Newsletters

Get recognized for your work! The Outstanding Achievement Service Competition recognizes NESPA members whose quality of service and repairs is also paired with a high level of customer service.

TIPS to remember:

-Be sure to collect customers’ email addresses. NESPA will contact your customer via email and send a link to an online survey that must be completed for this competition.
-Register early to save! Enter the competition before September 16th and save.

Click here for all details on the Service Competition 

In the most recent edition of The Edge Magazine, Gold Medal Winners from the 2018 Service Competition share how they manage customer demands to provide top notch service each season.  Companies like Ultimate in Pool Care, Aqua Pool and Patio, & Spring and Summer Activities share how well-trained, client-focused, motivated employees and good communications with customers go together to create a successful season.

Learn more about 2017 Gold Medal Winners East End Pool King in the latest edition of The Edge Magazine.  Company owners CJ & Jennifer Del Vaglio share lessons they’ve learned from 12 years in the business and why they get stellar feedback from customers year after year. 

Interested in learning about this year’s Builders Competition?  Click here.



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