Did you miss out on the From Rookie to All-Star: Fundamentals of Pool & Spa Service class at the 2018 Pool & Spa Show? By popular demand, we have added the class to NESPA’s 2018 PTI Education schedule in Hamilton, NJ.
This is your opportunity to have your rookie service technicians and office staff to get a leg up on the upcoming pool service season.
Wednesday, February 21, 2018
9:30 AM – 2:00 PM
6B South Gold Dr, Hamilton, NJ
Members -$45 | Non-Members -$65
Sign Up Today! Limited Seating
What’s the next step for those employees you’ve identified as having long-term potential in your company? They’ve survived a season or two but they need to boost their skills before spring rolls around. Now is the time to take them from a Rookie to an All-Star. This fundamentals course provides a concise, comprehensive way to gain a better understanding of the pool trade. Specifically designed by pool industry experts, this info-packed session will offer practical knowledge for the service technician, with 1-2 years of experience, or anyone else in the business, who is just looking to fine tune their skills and build their confidence level.
Attendees will get an overview of common industry terminology, basic technology concepts, pool equipment, filtration systems, calculations, and water chemistry, as well as safe chemical handling and troubleshooting in the field. Class content will also include the importance of good customer relations, on-the-job safety practices, and proven service tips to help manage your time; all tools that can help anyone in the industry succeed in their job!
This is the ideal course to also educate your office staff so that they can better communicate with both your technical team and your customers.