UPDATE Newsletter July 2006 issue
President's Message
Steve Gorlin, NESPA President

Having a strategy and thinking strategically about your business is comparable to designing a blueprint for your new house before you build it. You could tell your contractor to wing it but then you might be washing your dishes in the bathroom and sleeping in the basement. Strategy is about starting with a clear destination to understand where you are now, where you’re going, and what you value most. It centers on beginning with the end in mind.

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LATEST NEWS - Winterization Seminar










Join us as we kick off the 2006-2007 Professional Training Institute season with Winterization of Pools & Spas on Thursday, August 17, 2006. The class covers all aspects of winterizing and will be presented by Frank Borrelle, Bob Huss, and Pete Lucey. Be ready for your end of season closings. Don't miss this great hands-on opportunity to learn from some of the best!

In this issue:

• Winterization Seminar
• President's Message
• New Design Award Programs
• In Memoriam
• Teach English!

Education pays - language barrier

I would like to share a story about a company-sponsored program that we initiated for our employees. It is a program that was a success even before it started and continues to be a morale booster and a benefit to the company, its clients and, most of all, its employees—a true win/win situation. [read here]

ROOKIE SCHOOL

 Computer-Based Training Program Now available on a 2-CD set with workbook and portfolio for self-paced instruction on any home or office computer. Buy online here

New Service Company Awards


Service Company Awards of Excellence Competition.

The purpose of the competition is recognize and reward NESPA members who exemplify the best in customer service and customer relations; create an opportunity for winning contestants to use this recognition as a marketing tool in their own sales efforts; and to expand positive industry exposure to the public.
[Read more]

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